Service Centres

For all enquires, please contact your nearest Skywards service centre or click here to send us your feedback.


To contact The Emirates High Street, please click here



Dubai service centre
AddressP.O. Box 35436,
Dubai, UAE.
TelephoneIn the UAE call 04 316 7000
From the rest of the world call +9714 316 7100
Fax+9714 316 7001
Working hours(open 07:00 - 22:00 hrs. daily)
Karachi service centre
Address4 Lakson Square Bldg 1, 265 R.A. Lines,
Sarwar Shaheed Road,
Karachi, Pakistan.
TelephoneIn Pakistan call 111 225535
In Karachi call 111 225535
From the rest of the world call +9221 520 3377
Fax+9221 521 2305
Working hours(open 09:00 - 19:00 hrs. Mon to Sat)
Manchester service centre
AddressRiverside Court, Riverside Park,
Bollin Walk,Wilmslow,
Cheshire SK9 1DL, UK.
TelephoneIn the UK call 0844 800 4808
In the Germany call 0180 542 5652
In the Switzerland call 044 809 2828
In the Italy call 06 4520 6060
In the France call 01 5305 3535
In the Austria call 01 532 6028<</strong>
From the rest of the world call +44 1625 445 402
Fax+44 1625 445 271
Working hours(open 07:30 - 20:30 hrs. Mon to Sat)
Mumbai service centre
AddressEmirates Contact Centre, Interface -11,
Unit No. 301 3rd floor,
off New Link road, Malad west,
Mumbai 400 064
TelephoneIn Mumbai call 022 4097 4097
From the rest of the world call +9122 4097 4097
Fax+9122 2844 4670
Working hours(open 09:00 - 19:00 hrs. daily)
Melbourne service centre
AddressEmirates House, Level 2,
257 Collins Street,Melbourne, Victoria 3000,
Australia.
TelephoneIn Australia call 1300 555 551
From the rest of the world call +613 9940 7801
Fax+613 9654 3006
Working hours(open 07:00 - 19:00 hrs. Mon to Fri / 08:30 - 17:00 hrs. Sat)*
(Ticket office hours:open 09:00 - 17:00 hrs. Mon to Fri)
* Hours of operation for customer service by telephone only.
In New Zealand call 0508 759 927
(from 09:00 - 21:00 hrs. Mon to Fri / 10:30 - 19:00 hrs. Sat)
New York service centre
AddressP.O. Box 709, Mineola,
New York 11501-0709,
USA.
TelephoneIn the US and Canada call 1 800 762 9775
Fax+1 516 247 3527
Working hours(open 09:00 - 17:00 hrs. Mon to Fri)

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